Archive for April 2010

10 Simple Steps to Improve your Presence on the Internet

Posted 29 April 2010 by daniel
Tagged As: | Categories: For school mangers / owners | 1 Comment

Here’s a re-hash of a session I gave at the AISLI OGM in Rome on November 7th 2009 – sadly, it was the last presentation of a long meeting and by Saturday lunchtime a lot of people were heading for home! 10 SIMPLE STEPS TO IMPROVE YOUR PRESENCE ON THE INTERNET, WITHOUT SPENDING ANY MONEY! [...]

The bank manager is “very hurt”

Posted 27 April 2010 by daniel
Tagged As: | Categories: For school mangers / owners | Leave a Comment

The bank manager’s e-mail to me starts with the line “I am very hurt.” He thinks he has delivered excellent levels of customer service, and I am being ungrateful. And rude. And very ENGLISH, though that bit is just implied. I think the bank has squeezed me until the pips come out, done the absolute [...]

Learning from those who do it well

Posted 25 April 2010 by daniel
Tagged As: | Categories: For school mangers / owners | Leave a Comment

What do “commercial” schools do to attract customers and make money that we don’t or can’t do? Here are some thoughts: They prioritise the commercial side of the business – they hire salespeople, for example They organise their work in a way which makes the most of every “lead” They present their services (courses, etc.) [...]

Want to know 3 things you can do right NOW to become a better manager?

Posted 24 April 2010 by daniel
Tagged As: | Categories: For school mangers / owners | Leave a Comment

Three easy steps to be a better manager -starting TODAY! Got a lot on your plate? Feeling over-whelmed? No time to learn, plan or innovate? This post will rescue you from that “drowning”, “helpless” feeling! Don’t forget to leave your comments at the end of your post! It’s great to hear your views and suggestions. 1. [...]

What did YOU learn today?

Posted 23 April 2010 by daniel
Tagged As: | Categories: For EFL / ESL teachers, For school mangers / owners | Leave a Comment

How many teachers and language school managers practise what they preach? How many of them EVER learn anything new? To answer my own question: today I learnt how to create a sub-domain (don’t ask), and how to install the software which is powering this blog (actually, that was REALLY EASY!). “Surely, that’s not your job?” [...]

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